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  3. Supplement – 📞 Emergency Hotline List by Region
Course Content
Lesson 1: Introduction to Newborn Jaundice
• What is jaundice? • Normal vs. pathological jaundice • Why it matters for African families • 🌍 Real-life case vignette from Nigeria
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What is Jaundice?
Normal vs. Pathological Jaundice
Why Jaundice Matters for African Families
Real-Life Case Vignette from Nigeria
Lesson 2: Causes of Jaundice in African Babies
• Immature liver function • Blood type incompatibility (ABO, Rh) • G6PD deficiency & common African genetic factors • Prematurity, sepsis, and birth trauma
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Immature Liver Function
Blood Type Incompatibility (ABO & Rh)
G6PD Deficiency & Common African Genetic Factors
Prematurity, Sepsis & Birth Trauma
Lesson 3: Signs & Symptoms to Watch Out For
• Yellowing of eyes, palms, skin • Poor feeding, fever, sleepiness • When jaundice starts and how long it lasts • 📥 Printable "Jaundice Home Monitoring Card"
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Yellowing of Eyes, Palms, and Skin
Poor Feeding, Fever & Sleepiness
When Jaundice Starts and How Long It Lasts
Printable “Jaundice Home Monitoring Card”
Lesson 4: Myths vs. Medical Truths
• Debunking common African beliefs: "Jaundice is from bad breastmilk" "She must have looked at the sun!" "Rub with herbs or charcoal water" • What science actually says
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Myths vs. Medical Truths About Jaundice
What Science Actually Says About Newborn Jaundice
Lesson 5: Diagnosis and Tests
• Bilirubin testing and why it matters • Skin testing vs. blood tests • Where to access reliable testing
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Diagnosis and Tests
Skin Testing vs. Blood Tests for Jaundice
Where to Access Reliable Jaundice Testing
Lesson 6: Home Care & What to Avoid
• Safe sun exposure: timing, position, dangers • Breastfeeding guidance • Dangerous practices (herbs, delay in care, sugar water)
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Safe Sun Exposure for Newborn Jaundice
Breastfeeding Guidance for Babies with Jaundice
Dangerous Practices in Managing Newborn Jaundice
Lesson 7: Medical Treatment Options
• What is phototherapy? • When blood transfusion is needed • Hospital referral process in Africa • 🌐 Links to verified jaundice treatment centres
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What Is Phototherapy?
When Blood Transfusion Is Needed for Jaundice
Hospital Referral Process in Africa for Jaundiced Newborns
Supplemental Resource – Verified Jaundice Treatment Centres in Africa
Lesson 8: When to Go to Hospital or Call a CHW
• Red flag symptoms • Who to contact • 📞 Emergency hotline list by region
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Red Flag Symptoms in Newborn Jaundice
Who to Contact for Urgent Help in Newborn Jaundice
Supplement – 📞 Emergency Hotline List by Region
Lesson 9: Follow-Up and Long-Term Care
• Monitoring for brain damage (kernicterus) • How jaundice may affect feeding, hearing, learning • Ensuring child development support
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Monitoring for Brain Damage (Kernicterus) in Newborn Jaundice
How Jaundice May Affect Feeding, Hearing & Learning
Ensuring Child Development Support After Jaundice
Lesson 10: African Community Stories & Case Studies
• Testimonies from mothers in Ghana, Kenya, Nigeria, Uganda • CHW experiences: Early detection saves lives • What worked in low-resource rural areas
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Testimonies from Mothers in Ghana, Kenya, Nigeria, and Uganda
CHW Experiences – Early Detection Saves Lives
What Worked in Low-Resource Rural Areas
Understanding and Managing Newborn Jaundice: A Guide for African Mothers

📍 East Africa – Kenya, Uganda, Tanzania

🇰🇪 Kenya

  • 1195 (Free) – National Newborn, Maternal & GBV Helpline

  • Kenya Red Cross Emergency Line: 0700 395 395

🇺🇬 Uganda

  • VHT/LC1 Contact via Local Health Centre II

    • Contact your Village Health Team (VHT) or LC1 leader

    • Use MoH/UNICEF referral partners via https://health.go.ug

  • Mulago Hospital Neonatal Hotline: +256 312 307 000

🇹🇿 Tanzania

  • Health Emergency Line: 199 (Toll-free)

    • National service for rural maternal-child emergencies

  • Muhimbili National Hospital Neonatal Line: +255 22 215 1598

📍 West Africa – Nigeria, Ghana

🇳🇬 Nigeria

  • 112 – National Emergency Response (mobile, toll-free)

  • Federal Ministry of Health Helpline: +234 805 209 1300

  • OneWomb CHW WhatsApp Network (pilot regions): Available via registered partner clinics

  • Health Facility Locator: https://hfr.health.gov.ng

🇬🇭 Ghana

  • 311 – Ghana Health Service (GHS) Call Line

    • For medical help, nurse dispatch, facility location

    • Available in local languages

  • Korle-Bu Neonatal Unit Hotline: +233 302 673 000

  • Komfo Anokye Hospital Neonatal Line: +233 3220 30078

📍 Central Africa – Rwanda, DRC

🇷🇼 Rwanda

  • 912 – Emergency Medical Services

    • Language: Kinyarwanda, English

  • CHW Neonatal Response via MoH Digital System

🇨🇩 DR Congo

  • 909 – Emergency Health Hotline (Goma, Kinshasa)

  • UNICEF-supported CHW system: Contact through local Zone de Santé

📍 Southern Africa – Zambia, Zimbabwe, South Africa

🇿🇲 Zambia

  • 991 or 116 – Child Health & Protection Hotline

    • Refer cases to UTH, Ndola, or regional centers

  • https://zambiahealth.org

🇿🇼 Zimbabwe

  • 2019 – Ministry of Health Hotline (toll-free)

  • Parirenyatwa Hospital Paediatrics: +263 24 279 1510

🇿🇦 South Africa

  • 10177 – National Ambulance Emergency Line

  • Childline South Africa (Referrals & Support): 08000 55 555

🛠️ Printable Tool: “📞 Quick Call Card for Jaundiced Babies”

Each CHW or mother can print or save this:

Region Emergency Number Backup Contact
Kenya 1195 Nearest CHW/Nurse
Nigeria 112 Health Facility: [Enter here]
Ghana 311 Korle-Bu: +233 302 673 000
Uganda VHT contact Mulago NICU: +256 312 307 000
Tanzania 199 Muhimbili: +255 22 215 1598
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