OneWomb – A Doctors Explain Digital Health Co. LTD Initiative
At OneWomb, we value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our digital health platform, services, forums, eCommerce shop, and professional directories.
By using our platform, you agree to the terms of this Privacy Policy.
1. Who We Are
OneWomb is a maternal, newborn, and child health (MNCH) platform powered by Doctors Explain Digital Health Co. LTD, headquartered in Nairobi, Kenya. We are committed to delivering digital health tools, education, and services with transparency and integrity.
2. Information We Collect
We may collect the following types of personal data:
a. Information You Provide:
- Full name, gender, and date of birth
- Email address and phone number
- Account login credentials
- Professional details (for health providers)
- Shipping address (for eCommerce purchases)
- Forum posts, comments, or messages
b. Automatically Collected Information:
- IP address and browser type
- Device identifiers
- Usage data (e.g., pages visited, links clicked)
- Location data (with permission)
3. How We Use Your Information
We use your information to:
- Provide and personalize your experience on OneWomb
- Facilitate user accounts, health tools, and community features
- Deliver purchased products and services
- Respond to inquiries, support requests, or feedback
- Improve our platform, security, and performance
- Send relevant updates, newsletters, or alerts (with your consent)
4. Legal Basis for Processing
We process your personal data based on:
- Your consent
- The performance of a contract (e.g., purchases or service use)
- Our legitimate interest in improving health access and education
- Compliance with legal obligations
5. How We Share Your Information
We do not sell your personal data. We may share limited data with:
- Service providers (e.g., for hosting, delivery, payments)
- Healthcare professionals listed on the platform (with consent)
- Government or regulatory bodies (when legally required)
- Partners or funders (in anonymized or aggregated form only)
6. Data Retention
We retain personal data only as long as necessary for the purposes above or to comply with legal obligations. You may request account deletion at any time by contacting us.
7. Your Rights
You have the right to:
- Access, update, or correct your personal data
- Request data deletion (“right to be forgotten”)
- Withdraw consent at any time
- Object to certain types of data processing
- Request a copy of your data (data portability)
To exercise any of these rights, please contact us at info@doctorsexplain.org.
8. Cookies & Tracking Technologies
We use cookies to:
- Improve user experience
- Track analytics and performance
- Enable secure login and form submissions
You can control cookies via your browser settings or opt out through provided tools.
9. Security Measures
We implement industry-standard security protocols, including:
- SSL encryption
- Secure authentication systems
- Regular platform monitoring
However, no method of transmission is 100% secure. We encourage strong passwords and caution in sharing sensitive data online.
10. Children’s Privacy
OneWomb does not knowingly collect personal data from children under 13 without parental consent. If we learn that such data has been collected, we will delete it promptly.
11. Cross-Border Data Transfers
Your data may be stored or processed in countries outside your own. We take steps to ensure such transfers comply with data protection laws.
12. Changes to This Policy
We may update this Privacy Policy to reflect platform changes or legal requirements. Updates will be posted on this page with a revised “Effective Date.”
13. Contact Us
If you have questions or concerns about this Privacy Policy or your data rights, please contact:
📧 Email: info@doctorsexplain.org
📞 Call or WhatsApp: +254 725 258 821
📍 Address: OneWomb HQ, Nairobi, Kenya
Thank you for trusting OneWomb. Your privacy matters.
Empowering families, caregivers, and communities—safely and securely.
